If you look at many websites, you can get a general idea of what a Frequently Asked Questions page should look like. However, not all of these pages are well-written. If you want to have an easy-to-use Frequently asked Questions page, then you need to have a plan.

The best way to plan your Frequently Asked Questions page is to think about your customers or visitors. Think about what they would want to know without reading all of your content. Of course, you want your visitors to read all of your content, however, if they do not have the time to do so, what is the most pertinent information they need to use your service or purchase your product? This is the question that should be forefront in your mind when you plan out and organize your Frequently Asked Questions page.

For example, here's a couple of ours faq:

• Question: I can't find a particular city, county or parish web page on your site. Where should I start?

Answer: You can start your search at this link.... online public records. In addition, you can email us and we will add it under the proper category.





• Question: I am a property manager with over 50 tenants? Is it necessary to do a background check on my prospective tenants?

Answer: You maybe placing your property and yourself in danger if you fail to screen your tenants. A tenant screening background check should always be performed on all of your tenants.

Once you know what questions would be most likely asked from a potential customer, then you need to go through your content and decide how to best answer this question. When you are creating a Frequently Asked Questions page, you want your questions to be simple and straightforward. Same with your answers. Try to keep it to as few sentences as you can and still answer the question.

Some questions that are always good to have an answer to on a Frequently Asked Questions page is return policy, membership policy, customer service contact numbers and then anything else that might be pertinent to your product or service. For example, if you are writing a website that covers creative projects for children, you might want to write a Frequently Asked Questions page that includes questions regarding how often you update your crafts, if you take contributions for craft ideas, what age group the crafts are specific to, the cost to do the majority of the projects, if most projects are kid friendly and safe, and questions of this nature.

Another approach to creating your Frequently Asked Questions page is to have a few friends or family members read your website and ask questions they would want to know regarding your product or service. This way you can ensure that you receive a well rounded sense of what your website visitors may want to know. Then you can write your Frequently Asked Questions page according to their feedback. This way, you will have your page written in no time!